How aligning brand and culture can deliver sustainable success
Leadership expert Keegan Luiters discusses the importance of workplace culture to success.
Articles
Australasian Law Management Journal
Data breaches at scale: The implications for law firms
Cyber resilience consultant Simone Herbert-Lowe explains how to prevent and respond to cyber threats. Three key takeaways are: • consider using audit teams to check cybersecurity compliance after major projects • develop more comprehensive plans to protect sensitive client information • discuss in advance your firm’s stance on paying ransoms if cyber extortion occurs.
Q&A – Joshua Michaels: “There’s something romantic about our courts and legal judgments and I strongly believe they should never be replaced by anything that is automated like ChatGPT.”
In our latest Q&A, NDA Law managing partner Joshua Michaels outlines the key to creating a happy law firm and he explains why technology such as generative AI is unlikely to make lawyers redundant.
Listen up! How to navigate the ‘politics’ of DEI policies
Workplace and human resources expert Leonie Green discusses the importance of diversity, equity inclusion (DEI) strategies to a firm’s success, and explores the many and varied factors that can influence the rollout of such strategies.
Q&A: Will McCullough – “I’m lucky to be able to work on transactions that really put me at the front of Australia's developing technology trends.”
In this Q&A, MCC Advisory founder Will McCullough discusses the client management and technology approaches that have contributed to the rapid success of his small firm – and he explains why he is more than content to remain as a sole practitioner.
Technology hype versus adoption – looking behind the marketing spiel
IT expert Mark Andrews outlines seven factors that law firms should consider when seeking to adopt new technology systems – and he explains why traditional methods of staff tech training can fall flat.
Unlocking the future: Is your practice ready for Digital ID?
Cybersecurity expert Simone Herbet-Lowe explains the likely impact of new digital identity laws for legal practices around Australia – and why firms should quickly get up to speed on the reforms.
Big marketing budgets not always the answer for law firm success
Trish Carroll examines the brand strengths of two law firms and explains why a big marketing budget is not always required to drive the revenue of a business.
Have the fundamentals really changed since Maister?
Law firm consultant Joel Barolsky assesses criticism of David Maister’s profit equation and runs the rule over the formula in an era when Generative AI is expected to flip law firm work on its head.
Q&A: Joanna Oakey – “What makes for a perfect legal firm is doing something that really adds value for clients.”
In the second part of this Q&A, Aspect Legal founder and managing director Joanna Oakey discusses law firm culture and her firm’s focus on creating happy team members – and why the presence of a dog named Chloe on the firm’s website is more than just a gimmick.
What makes lawyers stay (and leave) law firms?
University of NSW legal experts Michael Legg, Felicity Bell and Vicki McNamara discuss some of the tests that law firms face in retaining lawyers, while outlining strategies to keep the best talent.
Dream teams – how multiple networks can boost practice performance
Leadership expert Keegan Luiters explains how law firms can better use a network of interdependent teams to improve resource and business improvement. In short • Operating a network of teams can deliver efficiency and performance gains for firms. • “Multiteam systems” are especially suited to dynamic and complex environments. • Smaller teams can improve the flexibility and adaptability of teams.
Fair deal – how to create and capture value with pricing
Pricing expert Colin Jasper explains that law firms often concentrate on creating value for clients at the expense of capturing appropriate value for the firm’s legal services.
Q&A: Joanna Oakey – “I like the idea of building a legal firm that's built on systems and not built on needing star players.”
In the first of a two-part Q&A, Aspect Legal founder and managing director Joanna Oakey explains how psychology and communication skills have been the perfect complement for her legal skills – and why a happy team is the key to success for her commercial law firm.
The four rules of effective pricing strategies for boutique firms
Law firm leader Trevor Withane explains how smart and transparent pricing strategies, combined with an embrace of technology, can help boutique firms avoid a race to the bottom in ultra-competitive areas of legal practice.