The lost art of picking up the phone
People-strategy expert Leonie Green observes that many junior lawyers seem to have a fear of taking and making work phone calls, and she provides tips for leaders on changing the phone culture within their firms.
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People-strategy expert Leonie Green observes that many junior lawyers seem to have a fear of taking and making work phone calls, and she provides tips for leaders on changing the phone culture within their firms.
Leadership consultant Keegan Luiters considers the key elements and actions that can improve recruitment and retention rates for law firms.
University of NSW legal experts Felicity Bell, Michael Legg and Vicki McNamara explain why emotional intelligence, creative thinking and cultural competency are so crucial to effective modern lawyering and lawyers’ wellbeing.
In this candid interview with the AUSTRAC CEO himself, law firms hear firsthand from Brendan Thomas how the regulator is approaching the AML rollout. From client checks and suspicious matter reporting to the new compliance tools designed with the Law Council, this episode offers clear, practical guidance ahead of the July 2026 start date.
In our Q&A, Lawlux co-founder Dave Burnton explains how his firm is using agentic AI and other technology to engage with and onboard clients more efficiently, and he tells us why a culture in which everyone believes in the firm’s goals will be at the heart of the firm’s long-term success.
AML/CTF podcast series: conversations that cut through the noise with practical insights and strategies to help firms become AML-ready.
Leadership consultant Keegan Luiters explain s why law firms should not take a cookie-cutter approach to hybrid work arrangements.
Cyber resilience consultant Simone Herbert-Lowe explains how to prevent and respond to cyber threats. Three key takeaways are: • consider using audit teams to check cybersecurity compliance after major projects • develop more comprehensive plans to protect sensitive client information • discuss in advance your firm’s stance on paying ransoms if cyber extortion occurs.
Besides taking the typical risk-mitigation steps to manage sexual harassment complaints in the workplace, law firm managers need to pursue a series of actionable measures to stamp out such troubling incidents, writes Leonie Green.
Cyber resilience consultant Simone Herbert-Lowe explains how to prevent and respond to cyber threats. Three key takeaways are: • consider using audit teams to check cybersecurity compliance after major projects • develop more comprehensive plans to protect sensitive client information • discuss in advance your firm’s stance on paying ransoms if cyber extortion occurs.
Marketing expert Trish Carroll explains how the founders of three small law firms have used their skills and entrepreneurial spirit to thrive, despite a lack of scale.
Cyber resilience consultant Simone Herbert-Lowe explains how to prevent and respond to cyber threats. Three key takeaways are: • consider using audit teams to check cybersecurity compliance after major projects • develop more comprehensive plans to protect sensitive client information • discuss in advance your firm’s stance on paying ransoms if cyber extortion occurs.
Simone Herbert-Lowe outlines some of the cybersecurity risks facing law firms – and provides some tips on how they should respond.
Leadership consultant Keegan Luiters explain s why law firms should not take a cookie-cutter approach to hybrid work arrangements.
Law firm leader Trevor Withane outlines some of the considerations for firms seeking to grow and set up new practices.
To ensure that employees of law firms are prepared mentally and practically for an era in which artificial intelligence will come to the fore, law firm leaders need to foster a culture and activities that help them learn and adapt, writes Daljit Singh.
Lawyers face more risks that most professionals because of their duties around managing money held in trust, so it is essential that firms understand their particular threats and take out appropriate insurance cover that can protect them from malicious attacks, writes Simone Herbert-Lowe.
In the second of a series of reports on the recent World Masters of Law Firm Management conference in Sydney, ALMJ reports on the key messages for law firm leaders from acclaimed American consultant Pam Woldow.
To ensure that employees of law firms are prepared mentally and practically for an era in which artificial intelligence will come to the fore, law firm leaders need to foster a culture and activities that help them learn and adapt, writes Daljit Singh.
In our latest Q&A, Law Squared Chief Legal Officer Kate Marshall explains why she has made the switch from top-tier firms to Law Squared; how a cluster model for handling work is making employees and clients happier; and why she believes diversity and inclusion is crucial for all businesses and employees.
Besides taking the typical risk-mitigation steps to manage sexual harassment complaints in the workplace, law firm managers need to pursue a series of actionable measures to stamp out such troubling incidents, writes Leonie Green.